Fireflies.ai
AI meeting assistant that records, transcribes, and summarizes every call
Fireflies.ai is an AI-powered meeting assistant used by over 300,000 organizations worldwide. It automatically joins your Zoom, Google Meet, Microsoft Teams, and Webex calls, records the audio, generates accurate transcripts, and produces AI summaries with action items, decisions, and key topics — so you can focus on the conversation instead of taking notes.
Visit Fireflies.aiWhat is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that solves a universal problem: the gap between what happens in a meeting and what gets captured afterward. Founded in 2016 by Krish Ramineni and Sam Udotong, the product has grown to serve over 300,000 organizations by doing something deceptively simple — it joins your calls, records the conversation, and produces a transcript and summary that is often better than what a human note-taker would capture.
The core workflow is frictionless. You connect your Google or Outlook calendar, and Fireflies automatically sends a bot named "Fred" to every scheduled meeting. Fred joins as a participant, records the audio, and begins transcribing in real time. After the meeting, you receive an AI-generated summary that includes key topics discussed, action items assigned, decisions made, and questions raised. The transcript is fully searchable, and you can click any part of the summary to jump to that exact moment in the recording.
What elevates Fireflies beyond a simple transcription tool is its smart search and knowledge base features. Once you have months of meetings transcribed, you can search across all of them using natural language queries — "What did the client say about the Q3 budget?" or "When did we decide on the new pricing?" This turns your meeting history into a searchable institutional memory. For sales teams, the CRM integrations on Business plans automatically log meeting notes to Salesforce, HubSpot, or Pipedrive contact records.
Fireflies supports 60+ languages and works across all major video conferencing platforms: Zoom, Google Meet, Microsoft Teams, Webex, GoTo Meeting, and others. You can also upload audio or video files for transcription, or use the mobile app to record in-person meetings. The conversation intelligence features on higher tiers provide analytics on talk-to-listen ratios, sentiment analysis, and topic tracking across teams — making it useful for sales coaching and team performance analysis.
Key Features
Automatic Recording & Transcription
Bot joins your meetings automatically via calendar integration. Records audio and generates real-time transcripts with speaker identification across 60+ languages.
AI Meeting Summaries
Produces structured summaries with action items, decisions, key topics, and questions. Click any summary item to jump to that moment in the recording.
Smart Search
Search across all your meetings using natural language queries. Find exactly what was said, when, and by whom — across months or years of meeting history.
CRM Integrations
Auto-log meeting notes, action items, and summaries to Salesforce, HubSpot, Pipedrive, and other CRMs. Saves sales teams hours of manual data entry.
Conversation Intelligence
Analytics on talk-to-listen ratios, sentiment, filler words, and topic tracking. Useful for sales coaching, team performance, and meeting culture improvement.
AskFred AI Assistant
Ask questions about your meetings in natural language. Fred can find information, generate follow-up emails, and create task lists from any meeting conversation.
Pricing
Fireflies.ai offers four tiers. The free plan is enough to try the product, but unlimited transcription and the real value of smart search and CRM integrations require a paid plan.
| Plan | Price | Best For | Details |
|---|---|---|---|
| Free | $0 | Trying it out | Limited transcription credits, 800 min storage, AI summaries |
| Pro | $18/user/mo | Individuals / Small teams | Unlimited transcription, smart search, custom vocabulary |
| Business | $29/user/mo | Sales & operations teams | CRM integrations, conversation intelligence, API access |
| Enterprise | $39/user/mo | Large organizations | SSO, custom AI models, dedicated support, admin controls |
Pricing as of April 2026 (billed annually). See fireflies.ai/pricing for current rates and monthly billing options.
Pros & Cons
Pros
- Fully automatic — set it up once and every meeting gets captured
- Excellent AI summaries with action items, decisions, and key topics
- Smart search across months of meeting history is genuinely useful
- CRM integrations save sales teams hours of manual logging per week
- Supports 60+ languages and all major video conferencing platforms
Cons
- Bot joining meetings can feel intrusive to some participants
- Transcription accuracy drops with heavy accents or poor audio quality
- Free tier is quite limited — you need Pro for regular use
- CRM integrations require the $29/month Business plan
Alternatives to Fireflies.ai
Several tools compete in the AI meeting assistant space. Your best choice depends on whether you prioritize real-time transcription, video clips, simplicity, or enterprise conversation intelligence.
Otter.ai
Real-time transcription with a strong free tier and live collaboration features. Best for teams that want to follow along during the meeting.
Notion AI
If your team already lives in Notion, its AI features can summarize meeting notes and integrate with your existing workspace.
ChatGPT
Can transcribe and summarize uploaded audio files. Manual process but flexible for one-off transcription needs without a subscription.
Copy.ai
AI writing assistant that can help draft meeting follow-ups, emails, and action items from notes. Complements rather than replaces Fireflies.
Frequently Asked Questions
What is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that automatically records, transcribes, and summarizes your video and audio calls. It sends a bot to join your scheduled meetings on Zoom, Google Meet, Microsoft Teams, and other platforms, then produces AI-generated summaries with action items, decisions, and key topics. It also provides smart search across all your meeting transcripts and integrates with CRM tools like Salesforce and HubSpot.
Is Fireflies.ai free?
Fireflies.ai offers a free tier with limited transcription credits (about 800 minutes of storage) and basic AI summaries. For unlimited transcription, smart search, and custom vocabulary, you need the Pro plan at $18 per user per month. The Business plan at $29 adds CRM integrations and conversation intelligence, while Enterprise at $39 includes SSO and admin controls. Annual billing is discounted.
How does Fireflies.ai join meetings?
Once you connect your Google or Outlook calendar, Fireflies automatically sends an AI bot called "Fred" to every scheduled meeting. Fred joins the call as a participant and begins recording and transcribing in real time. You can also manually invite Fred to ad-hoc meetings by adding fred@fireflies.ai as a participant, or upload audio and video files for post-meeting transcription.
How accurate is Fireflies.ai transcription?
Fireflies typically achieves 90 to 95 percent accuracy for clear English audio with good microphone quality. Accuracy can decrease with heavy accents, background noise, overlapping speakers, or specialized technical jargon. The tool supports over 60 languages and lets you add custom vocabulary to improve accuracy for domain-specific terms. You can also manually correct transcripts after the fact.
Does Fireflies.ai integrate with CRM tools?
Yes. On the Business plan ($29/user/month) and above, Fireflies integrates natively with Salesforce, HubSpot, Pipedrive, Zoho CRM, and other platforms. After each meeting, it can automatically log the transcript, AI summary, action items, and key moments to the relevant contact or deal record. This eliminates the manual data entry that typically eats hours of a sales rep's week.
What are the best alternatives to Fireflies.ai?
Top alternatives include Otter.ai for real-time collaborative transcription with a generous free tier, Fathom for a completely free meeting recorder with summaries, Grain for video highlight clips and async sharing, and Gong or Chorus for enterprise-grade conversation intelligence focused on revenue teams. Fireflies' strength is the combination of accurate transcription, AI summaries, CRM integration, and smart search across all meetings at a mid-range price point.
Related Guides
Built an AI Tool?
Submit your AI tool to be featured on AI Tool Finder and reach developers, founders, and productivity enthusiasts.
Submit Your AI Tool